TRACK 7: Management Techniques


Time Management
If only we had the time to complete our daily, weekly, and monthly tasks! Time becomes even more crucial as we advance into positions of increased responsibility and management. This program takes a light look at our time and space habits while categorizing participants into five time use styles and five space use styles.  Participants will specifically discuss:

    • Common problems in getting organized
    • Goal setting
    • The S.M.A.R.T. technique
    • Long and short term planning
    • Prioritizing
    • Daily personal energy levels
    • The ten organizational styles
    • The twelve keys to time mastery

Stress Management
Limited time frames, project deadlines, tough negotiations, difficult customers, miscommunications, and personal relationships all can lead to one of our nations leading causes of death............STRESS. This program takes a light look at the many causes of stress in our lives, outlines how to recognize the signs of stress in ourselves and others around us, and explores methods to mitigate the high pressure situations everyone encounters daily.

Supervisory Practices
When front line employees perform exceptionally, a natural progression is movement through the ranks and files of the organization to positions of leadership and management.  Usually, the skills necessary to perform the original job duties are quite different from those required to supervise other employees.  This session provides both the new and experienced supervisor with the necessary insights to continue their excellence through effective leadership. Some of the key concepts discussed are:

    • What supervisory skills are necessary
    • What do all employees want from their supervisors
    • Leadership styles and behaviors
    • Communication in the management function
    • The value of "teamwork"
    • Delegation
    • Organization and effective time management
    • Keys to staff motivation
    • Handling tardiness, absenteeism, and other management stresses
    • Employee complaints and the "problem" employee
    • Training in the organization
    • Effective methods for handling special employee situations