TRACK 2: Fair Debt Collection Practices Act Designed for third-party collection personnel to effect a comprehensive understanding of the Federal Laws that govern the activities of the collection industry. The most recent case history and recommendations by the legal counsel of the American Collectors Association will be provided to assist firms in adhering to imposed restrictions.  State Laws will be addressed where state mandates are stricter than the FDCPA.  Participants will engage in active discussions and related scenarios developed by the Presenter and have the opportunity to answer FDCPA compliance questions through the use of text provided as part of seminar.